Shipping
SHIPPING:
$7.95 FLAT RATE SHIPPING (As of 9/27/21 with USPS postage increase)
FREE SHIPPING over $150!
WHEN WILL MY ORDER SHIP?
We ship Monday-Saturday! We will email tracking as it’s sent out! If you purchase an item online after 2pm on Saturday, it will not be fulfilled and shipped until we open Monday. If you ever want to contact us about pick-ups, please email [email protected]. Please a subject of "Pick-ups".
▪️ EXCHANGES/RETURNS: Please EMAIL Angelic Threads with the subject “Returns” to [email protected] within 7 days of receiving your item(s) to begin the return process. If shipping back a return, we cannot hold any items until we receive your item. At that point, we can see if the size requested for an exchange is available. For in-store shoppers, we cannot honor returns after 7 days have passed. For shippers, as long as you email us regarding your return within 7 days of arrival, we will accept your return as long as tags are attached and your item(s) are in brand new condition. We do reserve the right to decline any return we see as unfair and against our policies.
▪️ DAMAGES: Things happen... Depending on the situation, we can exchange items if damaged within 30 days of purchase. If after 30 days, we can no longer accept the item and no credit can be given. Please email us at [email protected] (not via Facebook messenger) if you have a damaged item. We try to check each item, but some do get missed. We do reserve the right to decline in any situation we feel is unfair.
